Healthcare CRM software for small businesses

With vcita’s healthcare customer relationship management software (CRM) for small businesses, you can go back to prioritizing your customers, not management. Our intuitive, all-in-one mobile platform allows you to reduce the administrative overhead of your healthcare practice or medical practice anytime, and anywhere. Set up easy online scheduling, improve patient communication, and let them pay their invoices safely and securely. With such innovative ways to improve your relationships with customers, get ready to continue to seamlessly build your practice and watch it grow.

Reclaim your work-life balance and put your attention back on your patients with our healthcare CRM software solution.

Try vcita for FREE

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You went into the healthcare field because you want to make a difference, not spend your days dealing with paperwork. But if you’re running your own small healthcare practice, that’s exactly what you have to worry about. Answering patient queries, appointment scheduling, tracking payments and sending out invoices. These are the critical business activities that can take up all of your time and take you away from building meaningful patient relationships.

With vcita’s healthcare customer relationship management software (CRM) for small businesses, you can go back to prioritizing your customers, not management. Our intuitive, all-in-one mobile platform allows you to reduce the administrative overhead of your healthcare practice or medical practice anytime, and anywhere. Set up easy online scheduling, improve patient communication, and let them pay their invoices safely and securely. With such innovative ways to improve your relationships with customers, get ready to continue to seamlessly build your practice and watch it grow.

Reclaim your work-life balance and put your attention back on your patients with our healthcare CRM solution.

Try vcita for free

How can I use healthcare crm software for my medical or healthcare practice?

In the healthcare industry, you don’t have a lot of time to waste. You have patients to see and care to administer. You already struggle to fit it all into one day, and that’s before you consider all of the healthcare administrative tasks that come with also running a small business. The last thing you want to do is shortchange your patients or work late every night trying to keep track of it all.

That’s where healthcare crm software can help. If you struggle to manage day-to-day tasks like scheduling, patient communication, marketing, and revenue, then vcita’s solutions will help you streamline and handle those tasks for you, and effortlessly! With these operations running smoothly in the background, you can maintain focus on delivering the best and personalized care possible to your patients.

With vcita, you can take charge of your most important business functions. Features include:

Comprehensive patient information

Healthcare is personal, and your ability to connect with your patients depends on knowing them both inside and out. With our medical CRM platform, you essentially have a patient/client card that stores basic and simple information you need at your fingertips: names, addresses, previous and upcoming appointments, documents, messages, payment statuses, and more.
No more searching and managing clunky, scattered, and inefficient paper files. You can now maintain secured electronic medical patient records and patient data. You’re then free to forge better patient satisfaction.

Intuitive patient engagement platform

Patients want to feel connected to their healthcare providers, and our online portal makes it even easier for them, and for you. With it, your patients (both new patients and recurring ones) can log in anytime, anywhere, on any device and get one easy dashboard with all of their personal, appointment, and payment information, and more. They can view past appointments and book new ones, pay invoices, securely upload medical histories and releases, and even message your practice directly with questions or concerns.

Easy patient scheduling

Your appointments are the crucial part of your day. But manually handling patient bookings can be a chore. Keeping track of all of those appointments and times can be difficult, and you run the risk of incorrect or double bookings, not to mention no-shows and last-minute cancellations, which can throw off your entire schedule.

vcita’s healthcare CRM software for small business takes out the guesswork and the margin of error. Just set up your calendar and available appointments, and vcita’s solutions do the rest. Patients can then access and view your openings and instantly book online through the patient portal, your website, or even your Facebook page. Your calendar fills in automatically, so you always know who’s coming in, when, and for which service. Improve your scheduling and automate patient appointment reminders, which cuts down on those pesky no-shows and cancellations.

Automatic invoicing and payments

Proper accounting is crucial for a small healthcare business like yours, but keeping track of the outgoing invoices and incoming payments can be a headache, especially if you’re relying on manual paper records. Our healthcare CRM software streamlines the process just for you.

You can choose when patients pay, upfront at booking or after their appointments. Invoices are sent out automatically, and you’re notified when payments are received (or when they’re outstanding). Patients can pay however they want and securely online with credit cards or vendors like PayPal or Venmo, in addition to offline or in-person methods. And you can make it even easier by accepting payments through the patient portal, or adding convenient payment buttons on any bill or estimate you customize.

Powerful healthcare marketing tools

Healthcare may be your passion, but you still need to work on growing your small business. Our medical CRM software for small business makes it easier, with a variety of data management and marketing tools that help you to not just keep existing patients, but attract new ones as well. You can:

Easily produce professional text and email marketing campaigns, using our custom, pre-made templates.

Set up reliable online forms and contact options to quickly capture key information about new patients.

Put together custom offers, introductory specials, or unique packages to entice both current and new patients (generate leads).

Use your comprehensive patient databases to create targeted campaigns based on patient information and needs.

Powerful marketing tools

Healthcare may be your passion, but you still need to work on growing your small business. Our medical CRM software for small business makes it easier, with a variety of data management and marketing tools that help you to not just keep existing patients, but attract new ones as well. You can:

Easily produce professional text and email marketing campaigns, using our custom, pre-made templates.

Set up reliable online forms and contact options to quickly capture key information about new patients.

Put together custom offers, introductory specials, or unique packages to entice both current and new patients (generate leads).

Use your comprehensive patient databases to create targeted campaigns based on patient information and needs.

What lasting benefits can a healthcare CRM provide for my practice?

vcita’s healthcare CRM platform for small business is more than just a collection of innovative, robust tools; it’s an opportunity to change the way you run your small practice and reap the benefits that come with modernized and intuitive administrative support.

With our platform solutions, you’ll get:

Better balance in your day

Maximize your time where and when you want it, and minimize it where you don’t. When many of your basic business responsibilities are automatically taken care of, you can focus more on what matters in both your professional and personal lives.

Powerful control in your pocket

With vcita’s medical CRM software, you can seamlessly control the scheduling, marketing, and revenue elements of your healthcare small business from one powerful mobile app anytime, anywhere, from any device, whether in the office or on the go.

Key insights into your practice

Our all-in-one dashboard gives you the tools and the data you’ll need to understand your revenue, so you always know how your business is doing; and where you might need to make improvements to make it even better.

A better impression on patients

A successful healthcare practice isn’t just about the care you deliver; it includes enhancing the patient experience, from scheduling to billing to patient / provider communications. Any hiccups or headaches along the way motivate your patients to pack their bags and go to another provider. With vcita’s healthcare crm software for small businesses, you can build a responsive, professional, and error-free experience that reassures your patients and helps attract higher patient engagement.

A wider reach for your healthcare small business practice

Maximize your time where and when you want it, and minimize it where you don’t. When many of your basic business responsibilities are automatically taken care of, you can focus more on what matters in both your professional and personal lives.

The winning edge: vcita’s healthcare customer relationship management software

It may be difficult choosing the right healthcare customer relationship management software. What sets vcita’s solutions apart?

vcita has worked with small healthcare businesses like yours for over a decade. Our knowledge, experience, and leading digital solutions can help you realize your goals and take your practice to the next level with streamlined operations, market-leading interactive and lead generation features, and the peace of mind that comes from knowing you’re running smoothly your small business and on time, every time.

And with vcita, you always have the top support you need every step of the way. Learn how to get the most out of your practice and your healthcare CRM with our comprehensive platform.

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Customer stories

What industries benefit from using CRM software for small businesses?

Great question! And the answer is simple–virtually any industry or field can benefit from using a customer management app, regardless of lead management, pipeline management, and other small teams.
Industries and individuals most commonly working with CRMs are:

Business services

Fitness companies

Event planners & photographers

Dentist

House-cleaning businesses

Handyman services

Education services

Healthcare services

Financial services

Beauty services

Whether your small business is a one-person venture or is composed of modest small teams, engaging the services of a CRM software for small business takes the hassle out of maintaining customer information, handling finances, and managing calendars and schedules. A CRM can only boost customer retention, loyalty, and communication through automation, functionality, organization, and reporting.

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Email Marketing Software

Scheduling Software

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Client Portal

FAQ

I’m a health care professional, not a tech wizard. Can I easily manage and plan with vcita’s healthcare CRM software?

You don’t have to major in technology to get the most out of our healthcare crm software for small business. Our intuitive, all-in-one app provides you with seamless control of all of the major aspects of your business from wherever you are, without you taking time away from your contacts.
What are the key features of vcita’s healthcare CRM software for small businesses?
vcita’s healthcare crm software for small business is designed to help professionals with their healthcare practices. Features include: